Privacy Policy

Who is responsible for your data

Where you use Airsuite as an individual (for example, registering for early access or managing your own account), Airsuite acts as the data controller for that personal data.

Where Airsuite is used by an aero club, flight school or other organisation to run its operations, that organisation is generally the controller of the operational and member data it manages, and Airsuite acts as a processor on its behalf under a data-processing agreement. The split of responsibilities depends on the products in use and how your organisation has configured them.

What we collect

• Account and contact details (name, email, organisation, country, role).
• Registration and enquiry information you submit to us.
• Operational data created in the products (bookings, flights, logbook entries, documents, maintenance and billing records).
• Flight data where applicable: position, telemetry, video and related aircraft data, subject to your hardware, configuration and plan.
• Technical data such as device, browser and basic usage information.

Why we use it and our legal bases

• To provide and operate the products you use — performance of a contract.
• To respond to enquiries and manage early access — legitimate interests.
• To send service communications you have agreed to — consent or contract.
• To keep the service secure and meet legal obligations — legal obligation and legitimate interests.

Sharing and subprocessors

We share data with service providers who help us run Airsuite (for example hosting, email delivery and payment processing). These providers act under contract and only process data on our instructions.

A current list of subprocessors is available on request. We do not sell personal data.

International transfers

Airsuite is designed to keep data within the EU/EEA where practical. Where data is transferred outside the EEA, we rely on an appropriate transfer mechanism such as an adequacy decision or standard contractual clauses.

Retention

We keep personal data only as long as needed for the purposes above or as required by law. Operational and flight-data retention is configurable and depends on your plan, storage settings and your organisation’s own policies.

Your rights

Subject to applicable law, you may request access to, correction or deletion of your personal data, restriction of or objection to processing, and data portability. You can withdraw consent where processing relies on it, and you can lodge a complaint with your national data-protection authority.

Where your data is managed by an organisation using Airsuite, please contact that organisation first; we will support them in responding.

Contact

For privacy questions or to exercise your rights, contact us at hello@airsuite.eu.